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Additional Services at the airport

  • Aerohandling company is responsible for operating the lounge at Ramon Airport. The lounge is located in the departures hall, on the lower level near exit number 1.

  • Location:
    Departures Hall, Lower Level, facing Exit Gate 7

  • Location:
    Departures Hall Upper Level Play areas for childr

  • The VAT Refund Service Counter is located in the Reception Hall, facing Gate 34. The VAT Refund application form is to be presented at the Service Counter upon departure from Israel for items purchased within Israel on the current trip only. VAT refund for tourists may be claimed for current purchases only and may not be claimed retroactively for products purchased on previous trips.
    Receiving a refund is contingent on presentation of the purchased goods on the signed full application form before check-in and submission of the luggage by the airline.
    Information on the VAT refund procedure for tourists:
    Milgam Website

  • Foreign currency exchange service counter at the Reception Hall (next to Gates 33, 34) and at the Departures Hall, Level 1. 
    Service is provided by Milgam Co.

  • Location:
    Public Hall next to Gate 32
    Departures Hall, Lower Level, facing Gate 2

  • Electrical sockets for charging mobile devices and laptops are available on the chairs in the terminal and at designated stations around the terminal.

  • Location:
    In the Reception Hall, facing Gate 34.

  • Location:
    Feedback and airport orientation information stations next to Gate 32

  • Located in the departing and arriving domestic passengers hall and the international departures hall.

  • Wi-Fi internet access is available in all passenger halls at Ramon Airport. The service is free of charge.

  • For lost and found in the Terminal - Contact the Dispatcher at Terminal: 050-9753873
    To locate a piece of luggage or for lost items on the plane contact the relevant ground services company.