The train station is located on Level S of the Landside Building, adjacent to the Greeters' Hall.

Passengers arriving at BGA by train will go up to the Greeters Hall on Level G and from there to the Check-in Hall, via elevators, escalators or stairs.

Passengers and visitors who would like to go to the Sky Hall and Buy & Bye Mall, will go up to Level G.

Train tickets can be purchased through automated ticket dispensers on Level G of the terminal.