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General Guide
 

A voice response system is at the disposal of those using tone dialing, to obtain computerized information regarding takeoffs and landings.

Hebrew:  (03) 972-3331

English:  (03) 972-3332

Arabic:    (03) 972-3355

Russian: (03) 972-3366

 

Your baggage or personal gear may be handed in for storage and safekeeping at the western parking lot on the ground floor.

 

The BGA clinic is open to the public 24 hours a day and is situated next to entrance 21 in the gallery of the Greeters' Hall. In an emergency or in any case where medical assistance is required, go to one of the information counters or approach any Airport employee, who will be happy to help.

 

Ben Gurion International Airport is at your disposal 24 hours a day. The stewards will be happy to provide information and to assist in any matter related to the Airport and its services. The Information Counters are located in the check-in hall of the Landside Building, opposite Entrance 32, in the Airside Building Rotunda, and in the Greeters Hall, alongside Entrance 03.

Tel: (03) 975-5555 or *6663 from any telephone.

 

The Police Station is situated in the parking lot opposite Terminal 1, and a front post is located in Terminal 3 in the Greeters' Hall, next to Entrance 11. All  police services provided elsewhere in the country are also available at this Station, including depositing of weapons and handling of lost and found items.

A special activity of the Police at BGN is the responsibility and execution of border control processes for passengers departing the country and arriving therein.

 

It is recommended to arrange meetings in advance, at the meeting points in the check-in hall next to entrance 32 and in the Greeter's Hall, next to Entrance 03.

 

There is a post office branch at Ben Gurion Airport  in the "Sh'hakim" Buy & Bye Shopping Center, open 24 hours and closed on Saturdays and Holidays.

 

 

Terminal 3 is designed so that disabled people can make use of all the Airport's services, personally and under their own steam.

In addition, special facilities were adapted for the use of disabled passengers, e.g. toilets for disabled people, telephones and drinking facilities positioned at an accessible height.

In any case where assistance is required, please advise the airline in advance in accordance with the requirements of the various airlines.

 
Smoking in the Terminal is forbidden, with the exception of places designated for this purpose.
 

A synagogue is located in the Greeters' Hall next to Entrance 11 and in the little Rotunda in the Airside Building.

 

Public telephones operated by Telecard and coins are available throughout the Terminal in the various service areas.

 
 
 
 
 

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