The Railway station is located on Level S of the Landside Building, next to the Greeters' Hall.

Train tickets can be purchased from automated ticked dispensers located on Level G of the Terminal.

Outbound passengers and accompanying visitors arriving at BGN by train will ascend from the station to the Greeters' Hall, located on Level G of the Landside Building, from which they will continue to the Check-In Hall by way of the elevators, escalators or the stairs.

Inbound passengers will descend from the Greeters' Hall, located on Level G of the Landside Building, to the railway station, located on Level S.

Accompanying visitors who would like to go to the Sky Hall and the Buy & Bye Mall, will go up to Level G of the building.